(Diesel Generator) Field Service Technician – Baltimore, Maryland

Job description

Location: Baltimore, Maryland

Pay Rate: $30.00/hour – $45.00/hour

Benefits: Hearing, vision, dental, 401K match 100% up to 4%.

Job Summary:

Generator Field Service Technician(s) will be responsible for performing field related preventative/routine repairs on Generator and company related equipment within the area.

The Generator Technician in this position should be personable, a problem solver, reliable, ethical, intelligent, and able to adapt to all the forces around them – customers, suppliers, department employees, co-workers, and manufacturers’ employees.

Essential Functions:

  • Ability to travel to customer(s) locations to perform diesel generator related repairs on generators to include Generac, Kohler, Perkins, Kubota, Cummins, Caterpillar, Yanmar, Onan, Briggs and Stratton, Tradewinds, Deutz, etc.
  • Perform scheduled service and troubleshooting tasks on customer’s equipment and trailers.
  • Assist in resolving customer related issues in a timely matter.
  • Must be willing to travel and work overtime as needed.
  • Plan methods and sequence of performing repairs assigned.
  • Pre-Order all parts and materials required to perform assigned repairs and maintain truck inventory.
  • Effect the repairs required in a safe and effective manner.
  • Ensure all repairs are completed as assigned and according to manufacturer requirements.
  • Ensure proper cosmetic appearance upon completion of repairs.
  • Ensure all parts and materials not used are returned per Company Power Center return parts guidelines.
  • Maintain the work area in a clean and safe condition.
  • All communications with customers are conducted in a manner reflecting respect and honesty.
  • All failures identified are matched to solutions necessary to affect a repair.
  • Complete all work orders and time sheets in a timely manner.
  • Consult, when necessary, with Company Service Department ticket system to ensure accuracy and approval of repairs.
  • Perform all work in accordance with all established policies and procedures.
  • Assist in the proper filing of warranty claims and/or customer invoices.
  • Follow all company employee policies and procedures, especially pertaining to travel and company credit cards.
  • Other duties as assigned by branch management personnel.
  • Must be able to acquire Security Clearance for high profile customers sites.

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